Thailand, Indonesia and US properties lead on customer service, Agoda finds

Agoda’s annual Customer Review Awards returns once again. This year, the digital travel platform recognizes close to 24,000 properties in over 125 markets. Each of which have demonstrated their unwavering commitment to delivering exceptional service, achieving impressive customer ratings ranking ‘8’ or above.
How bleisure can boost work-life balance and how to pull it off

Many employees find it appealing to blend work trips with vacations. From a logical standpoint, it’s a no-brainer. If you’re already in a new destination for a conference, meeting, or work-related event, why not take advantage of the opportunity and extend your stay to enjoy the new location?
Blue Water assumes management of Moon River Ranch in Texas

Blue Water, a renowned leader in the hospitality and leisure industry, announced that it has assumed management of Moon River Ranch, a property located in the heart of Texas. With its stunning natural landscapes, diverse activities, and exceptional event facilities, Moon River Ranch will offer guests an unforgettable vacation experience.
MGM Resorts named Best Company for Diversity, Equity and Inclusion

MGM Resorts International (MGM Resorts) has been named one of the Best Companies for Diversity, Equity & Inclusion (DEI) in 2023 by Black Enterprise, a leading media company dedicated to Black business and economic empowerment. This distinction highlights MGM Resorts’ dedication to creating an inclusive workplace that values diversity and provides equitable opportunities for its employees.
The Goldener Hirsch excels in Travel + Leisure’s 2023 World’s Best Awards

Each year, Travel + Leisure asks readers to weigh in on travel experiences around the globe. Hotels are rated based on rooms/facilities, location, service, food and value. More than 165,000 Travel + Leisure readers completed the 2023 survey and accommodations in Park City, Utah, were singled out for their quality, nabbing six spots amongst Utah’s ‘top 10 favorite properties.’ Leading the way this year is The Goldener Hirsch, an Auberge Resorts Collection property, which not only was named Utah’s top hotel, but also was recognized as the top-rated hotel in the United States, as well as the fourth best hotel in the world.
The Ritz-Carlton Maui debuts new lūʻau show, Tales of the Kapa Moe

The Ritz-Carlton Maui is delighted to unveil its latest offering, Tales of the Kapa Moe, a brand-new lūʻau and dinner show. Debuting on July 18, this one-of-a-kind feast for all senses will immerse guests in a magical journey through Hawaiʻi’s captivating stories, culture and traditions.
Shashi Hotel Mountain View unveils unbeatable loyalty program offering guests easy cash back

Shashi Hotel – a premier urban resort nestled in the heart of Silicon Valley in Mountain View, California by Shashi Group – unveiled a limited time offer for the property’s unparalleled cash back loyalty program, Shashi Cash. Year round, guests can earn 5% cash back on room reservations when booked directly and for a limited time, from July through September 30, guests can now receive 10% cash back.
St. Kitts Marriott Resort & The Royal Beach Casino marks 20th anniversary with limited promotions

St. Kitts Marriott Resort & The Royal Beach Casino, located in the West Indies’ Frigate Bay and overlooking the Atlantic Ocean, is celebrating its 20th anniversary in 2023. To commemorate this milestone, the resort is excited to offer packages and promotions that pay tribute to the hotel’s long-standing Caribbean retreat and unrivaled location.
KEENON Robotics sponsors and participates in The Hospitality Show

KEENON Robotics participated in and sponsored The Hospitality Show 2023, showcasing it’s innovative hotel robotics technology and solutions.
LA LISTE crowned Hotel Cipriani as the world’s best hotel in 2023

LA LISTE, known for its annual World’s Best Restaurants selection, announces the Top 1,000 World’s Best Hotels, as calculated by LA LISTE’s bespoke algorithm.